Frequently asked questions

Below is a list of printed fabrics we are able to offer.

If you require other fabrics such as velvet and other polyesters etc. then please contact us for more information.

Reactive printing is a process that gives superior wash and rub fastness and a brighter colour yield than pigment. Reactive print requires steam and washing after printing. this washes off all unfixed dye which gives you an excellent wash fastness.

Due to our vast experience and expertise we will determine the best method of printing for your individual requirements, whether this be digital or rotary printing.

Using reactive inks allows for superior rub and wash fastness, there are 4 processes involved in the reactive printing process. It all starts with coating the fabric, custom designs are then printed onto the cloth. After the fabric is steamed and then washed off. These extra processes really allow colour to develop and inks to lock into place

Take a look at our printed fabric guide to give you an idea of what fabric best suits your individual requirements. if you are still unsure call us on 01538 388877.

There is a chance of shrinkage when printing onto naturally formed cottons, it is due to the nature of the cotton and out of our control.

Please note with all products there is a 5-10% print tolerance of quanties being higher or lower. This means for example if you order 30 tea towels, we may deliver 33 tea towels or 27 tea towels potentially. This is because there are 6 processes involved in production

• Print
• Steam
• Wash
• Cut
• Sew
• Trim

If an error arises in these areas, we need to be covered which is why we may print an extra row to account for this. Any unders will be refunded for, and any overs will be billed for.

Any problems, do contact our team in the office 01538 388877 or info@magictextiles.co.uk

Orders will be shipped out using our express courier service with a lead-time of 4-6 weeks on bulk orders and a lead-time of approx 2 weeks for samples.

This is not a fixed lead time and could change throughout the year, especially at Christmas.

For shipping, we will send an invoice when the order is complete. We charge £12+VAT per box for mainland UK shipping, we cannot ship overseas. If shipping to the scottish highlands or Northern Ireland, Isle of Man or Isle of Wight, shipping prices can be more.

Please see below for what we fit in per box

• 150 tea towels per box
• 100 aprons per box
• 100 wash bags per box
• 20 oven gloves per box
• 60 cushions per box
• 60 tote bags per box

Minimum order quantities and quantity increments vary by product and material. The table below summaries these for each product we sell on our online store:

Jpeg, tiff, pdf, ai, If you are unsure what to send, get in touch!

Due to our processes you can use any colour mode you wish and we are able to match any pantone reference you provide within reason.

Yes, the higher the resolution the better quality of the print, so please ensure that the file you send is high quality.

Any artwork supplied remains personal to you unless you specifically tell us you are happy for us to use the design in the future.

We accept payment through Credit & Debit Card with Sagepay.

Potentially not, colours can look different on various types of media, we can adjust colours to match but need something to match to.

All copyright/licensing is the customers responsibility, anything we print, we assume you have permission beforehand.

For the purposes of creating artwork for us, DPI and PPI mean the same thing and you can use them interchangebly.

Create an account and upload during the ordering process

If you have uploaded the wrong artwork, please speak with a member of our team or call 01538 388877 as soon as possible.

Note: Due to our high-speed turnaround, items are printed soon after you place your order. However, we will always do our best to change the artwork as late as possible.

As well as our expertise, customer service, and track record in working successfully with clients ranging from multi-national companies to individuals, another huge reason why you should use us is because we have invested heavily in equipment which allows us to print reactive digital prints – the Rolls Royce of printing

Yes, all of our finished products are finished on-site by our extensive sewing and finishing teams.